Frequently Asked Questions
Find answers to common questions about Saheba Collections.
Ordering & Shipping
How long does shipping take?
Typically, orders are processed within 1-3 business days. Delivery to metro cities takes 2-6 business days, while other locations might take 4-10 business days.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or Email. You can also track your order by logging into your account and navigating to the 'Orders' section.
Returns & Exchanges
What is your return policy?
We accept returns for defective or incorrect items within a specified window after delivery. Please check the individual product description for eligibility and refer to our Refund & Return Policy for full details.
How do I exchange an item for a different size?
To exchange an item, please contact our support team. Exchanges are subject to stock availability and must meet our return conditions (unused, with original tags).
Payment & Account
What payment methods do you accept?
We accept most major Credit/Debit Cards, UPI, Net Banking, and popular mobile wallets through our secure payment gateway.
Do I need an account to place an order?
While you can browse products as a guest, we require an account to place an order. This ensures you can track your orders, save shipping addresses, and manage returns easily.
Still need help?
If you couldn't find the answer to your question, our support team is ready to assist you.
Contact Support